jdb's Privacy Policy
This document clearly explains how your personal information is collected, why it is stored, and under what circumstances it may be shared with third parties.
1 Introduction and Scope
jdb is an online entertainment platform that provides casino games, sports betting, and related services for users in Bangladesh. This privacy policy applies equally to jdb's website, mobile application, and all other associated services.
By using our platform, you consent to the data processing practices described in this document. We always treat the privacy of your personal information with the highest importance and are committed to keeping it strictly protected. If you have any questions after reading this policy, you can find detailed answers on our FAQ page.
In this policy, "we" or "jdb" refers to the jdblogin.cam platform. "You" or "user" refers to any visitor, whether registered or unregistered, on the site.
2 Types of Information Collected
jdb may collect user information in various circumstances. These are listed by category below:
2.1 Registration and Account Information
When you create an account on jdb, we collect the following information:
- Full name and username
- Email address and mobile number
- Date of birth (for age verification)
- Password (stored in encrypted form)
- Payment method details (bKash, Nagad, Rocket, or Upay number)
2.2 Identity Verification Information
As part of regulatory compliance and anti-money laundering (AML) policy, we may request the following documents when necessary:
- National ID (NID) or passport copy
- Proof of address (utility bill or bank statement)
- Proof of ownership of payment method
2.3 Automatically Collected Information
Some technical information is collected automatically while using the platform:
- IP address and Device ID
- Browser type, operating system, and screen resolution
- Site browsing history and page view duration
- Login time, logout time, and session data
- Gaming activity, bet amounts, and transaction logs
3 Purpose of Using Information
jdb uses collected information only for specific and lawful purposes. These purposes are described in detail below:
3.1 Service Operations
- Creating, verifying, and managing accounts
- Processing deposits, withdrawals, and other financial transactions
- Keeping gaming services running and resolving technical issues
- Managing bonuses, promotions, and VIP rewards
3.2 Security and Compliance
- Detecting fraud, money laundering, and suspicious activity
- Verifying age and preventing access by minors
- Preventing security breaches and unauthorized access
3.3 Communication and Support
- Resolving issues through customer service
- Sending important account-related notifications
- Informing you about promotional offers with your consent
3.4 Platform Development
- Using analytical data to improve the site experience
- Identifying technical bugs and performance issues
- Testing before launching new games and features
4 Sharing and Disclosure of Information
jdb does not sell your personal information. However, information may be shared with third parties in specific circumstances:
4.1 Service Provider Partners
Trusted companies that operate specific services on our behalf — such as payment processors, game developers (Pragmatic Play, JILI, PG Soft, etc.), live casino studios (Evolution, Ezugi), and cybersecurity service providers — may receive data within necessary limits. They may only use the information for the tasks specified under their agreement.
4.2 Legal Obligations
We may be legally required to provide information in response to a valid order from a competent court or government authority, a legal process, or an investigation. In such cases, we will only provide the minimum information necessary.
4.3 Business Restructuring
In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new authority. Users will be notified in advance in such situations.
5 Cookies and Tracking Technologies
jdb uses cookies and similar tracking technologies on the platform. These are stored as small data files in your browser and help improve the functionality and usability of the site.
5.1 Types of Cookies
- Essential cookies: Required to maintain login sessions, verify security tokens, and remember cart or preferences. Disabling these will prevent the site from working properly.
- Functional cookies: Remember language preferences, theme settings, and user customizations.
- Analytics cookies: Collect anonymous statistics to understand which pages are used most and where users encounter problems.
- Marketing cookies: Used with your consent to show relevant ads and offers.
5.2 Cookie Controls
You can accept or reject cookies at any time from your browser settings. However, disabling essential cookies may cause some login or payment-related features to stop working.
6 Data Security Measures
jdb follows industry-standard technical and administrative measures to protect your information. The key features of our security framework are:
- SSL/TLS Encryption: Every exchange of data between the browser and server is secured through 256-bit SSL encryption.
- Data Encryption: Sensitive stored information (passwords, payment details) is kept in encrypted form in the database.
- Two-factor Verification (OTP): OTP verification for logins and financial transactions provides an additional layer of security.
- Access Control: Only authorized staff can access user data, and all their actions are logged.
- Regular Security Audits: Vulnerability assessments are conducted regularly by third-party cybersecurity experts.
- Firewall and DDoS Protection: The system is protected against unauthorized access and server attacks.
That said, transmitting information over the internet is not entirely without risk. We are committed to the highest level of protection, but no system is 100% secure. You are therefore advised to use a strong password and keep your account details private.
7 Data Retention Period
jdb does not store user information indefinitely. Different retention policies apply to different types of information:
- Account information: Retained while the account is active and, after closure, for a defined period as required by law.
- Financial transaction records: Retained for the long term for financial accountability and audit purposes.
- Identity verification documents: Retained after verification is complete as required by applicable law.
- Gaming logs and session data: Kept for a set period for dispute resolution and security purposes.
- Marketing preferences: Retained until consent is withdrawn.
Once the required period has passed, information is securely deleted or anonymized so that no individual can be identified from it.
8 User Rights
As a jdb user, you have the following rights regarding your own information:
8.1 Right to Access Information
You can contact us at any time to find out what information we hold about you. We are obliged to provide it within a reasonable time.
8.2 Right to Correct Information
If any information held in your account is incorrect or outdated, you may request a correction. Some information can be changed directly from the account dashboard.
8.3 Right to Delete Information
In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations or to resolve financial disputes.
8.4 Right to Object to Data Processing
You may object to the use of your information for marketing communications and may unsubscribe from marketing emails at any time.
8.5 Right to Data Portability
You have the right to request a structured copy of your account history and transaction data.
To exercise these rights, please contact us through the support channels listed on our Responsible Gaming page. We provide support in both Bangla and English, 24/7.
9 Protection of Minors' Information
jdb strictly enforces a 21+ policy. Our platform is intended solely for individuals aged 21 and above. We do not knowingly collect information from minors.
Age verification is mandatory at the time of registration. If we become aware that a minor's information has been collected by mistake, that account will be closed immediately and the associated information will be securely deleted.
If you believe that a minor has opened an account on our platform, please notify our customer service team immediately.
10 Policy Changes and Updates
jdb reserves the right to modify or update this privacy policy as needed. If changes are made, the new version will be published on this page of the site and the "Last updated" date at the top of the page will be changed.
If any change is significant — such as a new way of sharing information or a change to user rights — we will send advance notice to the registered email. Continuing to use the platform after receiving the notice will be considered acceptance of the updated policy.
To learn more about our overall terms of service, you are advised to read the Terms & Conditions page.
11 Contact
For any questions, comments, or requests to exercise your rights regarding this privacy policy, you can contact us:
- Live Chat: Get 24/7 support through the chat button on any page of the site.
- Email: [email protected]
Our support team is ready to assist you in both Bengali and English. For privacy-related requests, we will respond as quickly as possible after verifying your identity.